SportsApparelHouse offers two different shipping methods to meet your delivery needs. We calculate our shipping cost for each shipping method based on the type and quantity of items in your order. The shipping and handling charges are summarized at checkout and most packages can be tracked via our SportsApparelHouse' websites.
To find out how much it will cost to ship your order, proceed to checkout with the item(s) in your cart. The shipping cost for the order will be displayed in the "Select Shipping Option" section of the checkout page. Toggle between the available shipping options to see the shipping cost associated with each method.
Estimated Ship Timelines*:
- Free Shipping: Usually arrives in 7-15 business days
- Express: Usually arrives in 5-10 business days
*Please note the estimates above do not include production times. This is the time it takes to produce your one-of-a-kind SportsApparelHouse item. "Business days" are considered to be Monday through Friday, not including holidays or scheduled service interruptions. Please check with your local postal service for all other regional restrictions and observed holidays that may delay receipt of your shipment.
Your order may arrive in multiple packages and shipments. Depending upon the type, quantity and weight of item(s) in your order, we may pack and ship them in multiple packages. You will not be charged for multiple packages and shipments other than the amount that appears at checkout.
Production and Shipping Timelines:
You can calculate delivery estimates by taking the production time for your order and adding in the transit time based on the shipping method you have chosen. The items in your order are made just for you! The production time for most orders is 1-3 business days. Customized products may take an additional 3-7 business days to process regardless of the selected shipping method.
An estimated arrival date range is also provided on the checkout page for your convenience. To find out your estimated arrival date(s), proceed to checkout with the item(s) in your cart. The date range for the order will be displayed in the "Select Shipping Option" section of the checkout page. Toggle between the available shipping methods to adjust the estimated arrival dates.
At SportsApparelHouse, we do our best to ensure your order arrives on time. However, estimated arrival dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date. Delivery to a P.O. Box or APO/FPO/DPO addresses, to Hawaii, Alaska, and U.S. territories may all delay the delivery of your order.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, please email at [email protected]
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.